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neonracketpro

Lassi Argostoli, Kefalonia P.C. 28100

+30 26710 26001, 24/7 Customer Support

From 8:30am - 9:30pm, Customer Service

Terms & Conditions

Rental Agreement Terms

Comprehensive Terms & Conditions for Vehicle Rental Services by neonracketpro.com

1 Driver Age

Drivers must be at least 21 years of age for vehicle categories A, B, and C, with a minimum of three years of valid driving license experience. For all remaining vehicle categories, the minimum age requirement is 25 years, also requiring three years of driving license possession.

The maximum age limit for vehicle rental eligibility is 72 years.

2 Documents Required To Rent A Car

Required documentation includes: valid identification (ID card or passport), a Greek or European Union driver's license held for a minimum of three years, and for citizens outside the European Union, an International Driving Permit is mandatory.

3 Minimum Period Of Rental
  • Reservations made directly at our physical location require a minimum rental period of one day.
  • Bookings completed via electronic mail or telephone communication require a minimum rental duration of three days.

Late vehicle returns are subject to additional charges: each hour of delay incurs a fee equivalent to one-fifth of the daily rental rate. Delays exceeding three hours will result in a full additional day's rental charge.

4 Fuel

Vehicles must be returned with fuel levels matching the initial collection amount. Any variance will result in charges for the fuel difference. Refunds for excess fuel are not provided.

5 Fines

Renters bear full responsibility for any traffic regulation violations incurred during the rental period. Administrative processing fees of 20 euros apply for handling violation-related matters.

6 Insurance

Basic third-party liability coverage is automatically included in all rentals. Enhanced protection plans offering comprehensive coverage can be added for an additional fee.

7 Additional Driver

One supplementary authorized driver may be added at no extra cost. All additional drivers must satisfy identical age and licensing criteria as the primary renter.

8 Baby Seats

Child safety restraint systems suitable for various age groups, including infant carriers and booster seats, can be rented for an additional fee.

9 Vehicle Transport Limits

Rented vehicles are restricted to operation within designated geographical boundaries. Transportation to other locations requires advance written approval from our management.

10 Car Pick-Up / Drop-Off

Complimentary shuttle service is provided within a 10-kilometer radius of our main facility. Collection and return points must be confirmed during the reservation process.

11 Availability - Reservations - Cancelations

Booking confirmations depend on current inventory availability. To avoid cancellation fees, reservations must be cancelled a minimum of 48 hours prior to the scheduled rental commencement.

12 Methods Of Payment

Payment methods include cash transactions, major credit card brands (Visa, Mastercard, American Express, Maestro, Diners Club), and direct bank transfer arrangements.

13 The Following Are Not Permitted
  • Smoking or use of tobacco products within the vehicle interior
  • Transportation of animals without obtaining prior written consent
  • Operation on unpaved surfaces or off-road terrain
  • Operating the vehicle while impaired by alcohol or controlled substances
  • Utilizing the vehicle for business or commercial activities
14 Car Interior

Vehicles must be returned maintaining the same interior and exterior condition as at collection. Excessive soiling or damage may result in additional cleaning charges.

15 Car Keys

Lost or damaged keys will result in the renter being liable for all replacement expenses and related service fees.

16 Break-Down Or Accident

In the event of mechanical failure or collision, immediately notify our 24-hour emergency support line. Unauthorized repair attempts are strictly prohibited.

17 Office Hours

Our physical location operates from 8:30 AM to 9:30 PM. Emergency assistance is accessible around the clock via telephone.

18 Taxes

All quoted rates incorporate applicable value-added tax and government fees. No supplementary tax charges will be applied beyond the displayed pricing.

19 Online Payments

Digital payment processing utilizes secure banking infrastructure with advanced encryption protocols ensuring transaction confidentiality and protection.

neonracketpro.com reserves the right to modify these terms and pricing structures at any time without advance notification.